Terms and conditions

Terms and Conditions (T&C) and Disclaimer

Introduction:
These Terms and Conditions (T&C) govern participation in our services and offerings. The
T&Cs are divided into the following sections:

  • Private Individuals (Private Sessions, Massages, Courses, and Workshops)
  • Corporate Wellness
  • Retreats
  • Disclaimer, Code of Conduct, and Data Protection

Please read the section relevant to your booking carefully.

1. TC for Private Individuals (Private Sessions, Massages, Courses, and Workshops)

Participation and Health

Our offerings are open to everyone – regardless of age or physical condition. Everyone brings their own story and needs. We create a space where you can feel comfortable and grow at your own pace.

Important Note:

We do not provide medical diagnoses or make healing promises. Our services support your health and well-being but do not replace medical treatment. If you have health concerns, we recommend seeking medical advice beforehand.

Registration and Payment

Registration:
Bookings are made via the link on our website.
Payment:
Fees are due upon registration. Your spot is confirmed only after payment is received.
Cancellation:
Refunds are not available. However, you can transfer your booking to someone else.
Payment Methods:
Bank transfer, credit card, or PayPal.

Right of Withdrawal and Cancellation

In accordance with Section 312g Para. 2 No. 9 BGB, there is no right of withdrawal for time-bound services such as courses, workshops, massages, and private sessions. If you cannot attend, refunds are not possible. However, you may nominate a substitute participant.
For online voucher purchases, a 14-day right of withdrawal applies, provided the voucher has not been redeemed. Vouchers are valid for one year from the date of purchase and cannot be extended.

Delays

Delays shorten the booked session. Extensions or make-up appointments are not possible.

Photo and Image Rights (Courses and Workshops Only)

Photos and videos may be taken during courses and workshops for documentation and promotional purposes on the Jessica Luckas Soul & Bodywork website and social media channels.
By participating, you agree to the use of these images. If you prefer not to appear in photos or videos, please let us know in writing or verbally before the session begins. No photos or videos are taken during massages or private sessions.

Use of Organic Products

We exclusively use high quality, organic products. Please inform us in advance if you have any allergies.

Phone Use

Please turn off your phone during private sessions, massages, courses, or workshops. If necessary, discuss urgent matters with us beforehand.

Responsibility for Home Visits and External Spaces

For home visits, you are responsible for providing a suitable environment. A safe and calm atmosphere is required.

Online Courses and Digital Offerings

Participation in online courses is at your own risk. Technical issues on your end do not justify refunds.

Ongoing Yoga Courses

Missed Sessions by Participants:
If you cannot attend for personal reasons or illness, please inform us in advance. While rescheduling is not guaranteed, we will try to offer an alternative. Alternatively, you may send a substitute participant.
Course Cancellations by Us:
If we need to cancel a session (e.g., due to illness), we will offer a replacement date or organize a substitute instructor.
Minimum Participants:
Courses require at least 5 participants. If this number is not reached, the fee will be fully refunded.
Holidays and Breaks:
Our courses and workshops continue as scheduled, including on holidays and during school breaks.

2. TC for Corporate Wellness

Important Information about Our Corporate Wellness Programs

Services and Offerings

Our Corporate Wellness programs are individually tailored to meet the needs of your
company. We offer:

  • Yoga, meditation, massages, and relaxation techniques
  • Workshops and seminars to promote health and resilience
  • Practical coaching sessions to strengthen leadership skills

The exact scope of services will be developed in consultation with you and documented in writing.

Contract Duration and Booking Options

Single Workshops and Short Sessions:
Flexible booking options
Long-term Programs:
3, 6, 9, or 12 months – the contract ends automatically after the agreed period. No automatic renewal.
Individual Sessions:
Additional services for employees (e.g., massages or breath coaching) can be booked separately.

Payment Terms

Single Workshops: Payment due within 14 days of invoicing
Long-term Programs:
‣ Full payment or monthly installments
‣ Deposit: 50% upon signing the contract
‣ Balance: Due 14 days before the program begins

Cancellations and Rescheduling

Single Workshops:
Free cancellation up to 14 days before the session. After that, the full amount is due.
Long-term Programs:
Cancellations are not possible after the contract is signed. Rescheduling can be arranged individually.

Participation Conditions

Participation is at your own risk. No diagnoses are made, and no healing promises are given. Please inform us in advance of any health conditions or special needs.

Liability

We accept no liability for injuries or health issues during or after participation. Liability for gross negligence or intent remains unaffected.

Photo and Image Rights

Photos and videos may be taken during programs for promotional purposes. If you do not wish to appear in such media, please notify us in writing before the program begins.

Note:

The full T&Cs can be sent upon request. For questions or to receive a tailored offer, feel free to contact us.

3. TC for Retreats

Participation Conditions

The same conditions apply to retreats as to private individuals. Participants are responsible for their own travel and personal belongings.

Payment and Due Dates

  • A deposit of 30% of the total price is due upon registration.
  • The remaining balance must be paid no later than 90 days before the start of the retreat.

Cancellation by the Participant

  • Up to 90 days before the retreat:
    The 30% deposit is non-refundable, but no further payments are required.
  • Less than 90 days before the retreat:
    No refund – the full amount is retained.

Transfer of Participation

You may transfer your spot to another person up to 30 days before the retreat starts. This requires prior consultation and approval by the organizer.

Late Arrival / Early Departure

No refunds are provided for late arrivals or early departures.

Insurance Recommendation

We recommend purchasing travel cancellation insurance to cover unforeseen events. By registering for a retreat, participants agree to these terms.

Photo and Image Rights (Retreats)

Photos and videos may be taken during retreats for promotional purposes. If you prefer not to apper in such media, please inform us before the retreat begins.

Organized and External Retreats

For retreats organized directly by Soul & Bodywork, the conditions outlined above apply. For bookings through third party providers, the terms and cancellation policies of the respective provider apply.

4. Disclaimer, Code of Conduct, and Data Protection

Disclaimer for Personal Injury and Property Damage

Medical Responsibility: Our offerings do not replace medical treatment.
Self-Responsibility: You are responsible for your own well-being.
Personal Injury: We accept no liability for injuries during or after participation.
Property Damage: We accept no liability for loss or damage to personal belongings.

Code of Conduct

All participants agree to treat others with respect and mindfulness. Participation takes place in an open, supportive, and positive environment.

Emergency Measures

In the event of a medical emergency during a program, appropriate assistance will be contacted immediately. Participants are encouraged to inform us in advance of any health conditions or emergencies.

Changes to Participation Terms

Soul & Bodywork reserves the right to make changes to participation conditions that affect the content or structure of offerings. Changes will be communicated in a timely manner.

Contact and Data Protection

For further questions regarding T&Cs or other matters, feel free to contact us by email or phone. We are here for you!
Your personal data is handled securely and confidentially. More information can be found in our privacy policy.

Image Use Disclaimer

This website uses images from various sources, including:

  • Photos taken during retreats, workshops, courses, and events
  • Photos taken in collaboration with indigenous communities on the Colombian Pacific coast
  • Self-produced images
  • Images provided by third parties with the appropriate usage rights

All images are used with the consent of the individuals, communities, or third parties authorized to share and use them.
If you have any objections to the use of specific images, please notify us in writing with details of the affected image. Upon review, the image will be removed immediately if the objection is valid.

Copyright and Usage Notice

All images used on this website are copyright protected. Any reproduction, modification, or publication – even in part – is not permitted without the express written consent of the copyright holder.
All rights reserved. Unauthorized claims of image rights will be rejected.

Our offerings are open to everyone – regardless of age or physical condition. Everyone brings their own story and needs. We create a space where you can feel comfortable and grow at your own pace.

We exclusively use high quality, organic products. Please inform us in advance if you have any allergies.

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